‘If your team feels engaged with the business they will achieve more than someone who is given a job description and told to get on with it’

Good judgement comes from experience. Experience is the result of bad judgement.

Ask yourself, ‘What is our “unique selling point”?’

Leaders treat people well in order to release their potential.

The most difficult thing to open is a closed mind.

It takes discipline for a leader or manager not to meddle in people’s jobs. Choose good people and invest trust in them.

Look for heroes, doers and people who can take the ball and run with it. Hold them up as examples to inpire others. You will see, it is infectious.